Privacy Policy

1. Who We Are

HachiAI Inc. ("HachiAI", "we", "us", or "our") is an AI automation company that builds Intelligent Digital Workers (IDWs) for enterprise clients. This Privacy Policy explains how we collect, use, and protect information when you visit our website (hachiai.com), use our services, or interact with us.

2. Information We Collect

Information You Provide

• Contact information (name, email, phone number, company name) when you fill out forms, request demos, or contact us
• Professional information shared during sales conversations or onboarding
• Any other information you voluntarily provide through our website or communications

Automatically Collected Information

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• Cookies and similar tracking technologies for analytics and site functionality

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Improve our website, products, and user experience
• Send relevant communications about our services (with your consent)
• Comply with legal obligations and protect our rights
• Analyze website usage and trends to improve performance

4. How We Handle Client Data

When deploying IDWs for enterprise clients, we may process client data as part of our service delivery. This data is handled according to the terms of our client agreements and Data Processing Agreements (DPAs).

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist us in operating our website and business (e.g., hosting, analytics, CRM)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

6. Security

We implement industry-standard security measures including encryption (AES-256 at rest, TLS 1.3 in transit), access controls, and regular security audits. For more details on our security practices, please visit our Trust Centre.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@hachiai.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" above. We encourage you to review this policy periodically.

10. Contact Us